![]() Rates are very competitive with other services for landline calls, but as usual be careful about calling mobile numbers, the cost is much higher. and Canada specifically Germany, Italy, the U.K. The call-out feature has finally added a few countries other than the U.S. It extends across all of their plans, including the free service so for example if I am using their free service, and I am in a video chat with one of my brothers, and we decide to add one or both of my other brothers to the call, I pay 10 cents a minute for each one that we add. You purchase credits, and then when you want to use a premium feature that is not in your plan, such as multi-party audio or video calls, you pay for it by the minute from your credits. This works essentially the same as the paid call-out feature has previously. Compare that to Skype, where "support" consists of sending a plea to a web page which offers nothing better than FOUR DAYS response time, and in fact is much, much worse than that, and whatever responses one might eventually get are invariably so irrelevant and banal as to be completely useless.Īlso new with this release is a wonderfully innovative "pay per use" plan for their premium calling features. (Personally, I have trouble imagining a business call where video effects would be useful or appropriate, but maybe that's just me.) Best of all, in my opinion, it includes priority customer service, and I can tell you from personal experience, their customer service people are top-notch, they respond quickly and they are very knowledgeable. It does high resolution video when the equipment and connection are capable of it (no ridiculous list of "anointed" cameras, as Skype has), it has built-in call recording (not a clumsy add-on as in Skype), desktop sharing with all call participants, and video effects. ![]() ![]() The business plan includes up to 6-way video conferencing (Skype is still blundering along with only one-to-one video and mumbling about multi-party video being developed), and removes all advertisements from the display of all participants in a call. ![]()
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